Sub-processors
Who processes customer data on Cord’s behalf, for what and when.
A sub-processor processes customer data on Cord’s behalf. This list comes from the same third-party register used by the Privacy Policy, and changes to it are announced on this page.
1 Sub-processors
Each provider states when it is involved. The legal entity, country and international transfer mechanisms appear only if they were verified in an official source: the provider’s terms or DPA, or the Data Privacy Framework list. Each item links to its source.
Neon
Hosting of the PostgreSQL database containing account, operational, and customer data.
Vercel
Hosting, request execution, technical logs, and aggregated web analytics.
Anthropic
Text processing for AI features, including quotes and collections when used.
International transfer, as stated by the providerResend
Delivery of transactional email and management of the double-opt-in newsletter.
International transfer, as stated by the providerPostHog
Product analytics. Browser capture starts after consent; the server may emit organization-level business telemetry without creating a person profile.
Upstash
Distributed rate limiting and ephemeral technical sessions.
Slack (alertas de Cord)
Receipt of minimized operational alerts through a Cord-controlled webhook.
International transfer, as stated by the providerFacturapi
Preparation, stamping, and retrieval of CFDI, including the CSD configured by the business.
2 Providers with their own legal duties
They may determine part of the processing and have their own legal duties, such as the financial regulation that applies to whoever processes a payment. Their role can vary by product and data, so they are listed separately.
Stripe
Subscriptions, payments, refunds, disputes, payouts, and financial/identity verification. Its role depends on the product and may include independent regulatory duties.
Google
User-selected OAuth authentication; Cord receives the authorized identifier, name, and email.
Apple
User-selected authentication; Cord receives the identifier and data authorized by Apple.
Mercado Pago
Collecting quotes and invoices with the Customer’s Mercado Pago account, and reading payments and refunds to reconcile them.
3 Announced changes
A change takes effect at least 30 days after it is announced. An urgent security change applies immediately and is announced as soon as it applies.
No changes have been announced yet.
4 Email notices
Subscribe and we will email you as soon as a change is announced, at least 30 days before it takes effect.
If you object to a change, write to legal@flouvia.com before its effective date.