Know what each client owes you before you sell to them again.

Every client has a record with their payment terms, their credit limit and an up-to-date account statement that brings quotes and invoices together. You sell on credit with the numbers in front of you, not from memory.

Available on every plan: 50 clients on Free, 500 on Starter and no cap from Professional

THE RECORD

One client, one record with everything you need to quote them.

Company, contact, tax number under the name their country uses, address, payment terms, credit limit and price tier. The tier applies its discount as soon as you pick the client in the editor, so your whole team quotes by the same rules. Your directory comes in and goes out as CSV.

  • Each client's tax number under the name their country uses: VAT reg. no. in the UK
  • Silver, Gold and Distributor tiers with an automatic discount
  • Directory import and export in CSV
Edit client
Company *Medway Groundworks LtdContactLucy FletcherEmailaccounts@medwaygroundworks.co.ukPhone+44 1632 960 467VAT reg. no.GB 338 4627 37Credit limit (GBP)28000Price tierStandardSilverGoldDistributorAutomatic discount on their prices10%GBP 80 → GBP 72Payment termsCashNet 30Net 60

ACCOUNT STATEMENT

What they owe you, by age, on their own record.

Each client's record brings together what they have open in approved quotes and in invoices, net of deposits, partial payments and credit notes, and splits it by age: current, 1 to 30 days, 31 to 60, 61 to 90 and over 90. Each document shows its due date and days overdue, and opens its detail in one click.

  • Total balance, overdue amount and oldest delay, as of today
  • Quotes and invoices together, never counting the same sale twice
  • On every plan, nothing to set up
Clients/Kestrel ConstructionEditNew quote
Account statement
Total balanceGBP 28,367.45OverdueGBP 12,345.60Oldest overdue47 days
CurrentGBP 16,021.851–30 daysGBP 7,537.0931–60 daysGBP 4,808.5161–90 daysGBP 0.0090+ daysGBP 0.00
INV-00104147 daysGBP 4,808.51Due 8 Aug 2026Q-013918 daysGBP 7,537.09Due 6 Sept 2026Q-0148CurrentGBP 11,389.73Due 24 Oct 2026INV-001047CurrentGBP 4,632.12Due 30 Oct 2026

LIMITS AND TERMS

The limit warns you. The decision is still yours.

With a limit in place, the record shows what share of the credit is in use and flags it when the open balance goes over; from Professional, the collections board gathers every client over their limit. And a Net 30 or Net 60 sale doesn't charge the client early: the link confirms the order on credit, shows the due date and, if you collect online, offers payment when the date arrives.

  • Share of credit in use, with an alert when it's exceeded
  • Clients over their limit in one place, from Professional
  • On credit, the link shows the due date instead of charging
Clients/Ferrex SuppliesEditNew quote
FDistributorComplete tax dataMartin Oakley · purchasing@ferrexsupplies.co.uk · +44 161 496 0190CLOSEDGBP 102,768
Quotes23In pipelineGBP 11,914CollectedGBP 81,304
Credit112% used
GBP 44,832Open balance · GBP 40,000 credit

Open balance above the credit limit

9:41
HHarlow Building SuppliesVAT reg. no. GB 284 1937 34QUOTEQ-0145
FORFerrex SuppliesTERMSNet 30
TOTAL DUEGBP 21,512.00
Quote approved
Order confirmed with Net 30 creditThe payment of GBP 21,512.00 is due on 24 Oct 2026. Once the date arrives you'll be able to pay online from this same link.

WHY IT MATTERS

This is what clients and credit actually changes.

cordhq.app/app/informes?r=clientes
ClientsOne place to understand performance and decide what to act on.ClientsLast 30 daysCustomise
Clients at riskThey have history, but no activity in 90 days.Today
Coastal ContractorsGold · 14 quotesGBP 102,760
Midlands Industrial GroupDistributor · 22 quotesGBP 78,904
Blue Coast HotelsSilver · 9 quotesGBP 33,020
Highgate DevelopmentsSilver · 7 quotesGBP 21,512
Northside ContractorsStandard · 5 quotesGBP 12,336
Conversion by clientWins within the selected cohort.
Kestrel Construction5 / 7 · 71%GBP 49,456
Gamma Contractors4 / 6 · 67%GBP 46,592
Ferrex Supplies3 / 5 · 60%GBP 31,901
Chiltern Land Development1 / 3 · 33%GBP 22,916
Northern Steel2 / 4 · 50%GBP 14,144
16:20
ClientsCoastal Contractors
CGoldTax details completeRobert Irvine · purchasing@coastalcontractors.co.uk
CLOSEDGBP 102,760
Quotes14Close rate71%Avg. deal sizeGBP 10,276Days to close5
ContactRobert Irvine+44 117 496 0529Call
MetadataAdded12 Mar 2025Inactive for104 days
cordhq.app/app/informes?r=clientes
ClientsOne place to understand performance and decide what to act on.ClientsLast 30 daysCustomise
Tier × payment behaviour matrixCrosses commercial tier with actual historical punctuality.Today
Gold · On timeGBP 254,736
Distributor · On timeGBP 211,272
Gold · Over 7 days lateGBP 152,992
Silver · On timeGBP 96,664
Silver · 1–7 days lateGBP 69,160
Standard · On timeGBP 41,024
Standard · Over 7 days lateGBP 23,888
Gold · Over 7 days lateGBP 152,992
Clients at riskThey have history, but no activity in 90 days.Today
Coastal ContractorsGold · 14 quotesGBP 102,760
Midlands Industrial GroupDistributor · 22 quotesGBP 78,904
Conversion by clientWins within the selected cohort.
Kestrel Construction5 / 7 · 71%GBP 49,456
Gamma Contractors4 / 6 · 67%GBP 46,592
cordhq.app/app/clientes/kestrel-construction
Clients /Kestrel ConstructionEditNew quote
KGoldTax details completeEmma Clarke · emma.clarke@kestrelconstruction.co.uk · +44 20 7946 0290CLOSEDGBP 49,456
Quotes9In pipelineGBP 16,271CollectedGBP 38,424Avg. deal sizeGBP 9,891Close rate71%Days to close6
Negotiation

GBP 6,744 Discount given (−12%)

Difference between list price and what was actually charged across their quotes

What you sell them
Rebar Ø10 × 12 m7×GBP 21,472Grey cement 50 kg6×GBP 10,480Steel mesh A1934×GBP 8,984Concrete block 440×215×1403×GBP 4,896
Contact
Emma Clarkeemma.clarke@kestrelconstruction.co.uk↗+44 20 7946 0290Call
Conditions
VAT reg. no.GB 519 2046 04Credit limitGBP 40,000TermsNet 30
10:42
ECEmma ClarkeKestrel Construction
YesterdayEmma, the order was delivered to the Stratford site.17:05Perfect, thanks Laura.17:12TodayLaura, for the October order we'll need 600 10 mm rebars.10:40Can you knock another 5% off the rebar?10:42

FREQUENTLY ASKED QUESTIONS

Clients and credit: the questions we hear most.

No. The limit is an alert, not a lock: the record flags the balance above the limit and the collections board lists it, but the quote can still be sent. If you want a brake before selling, approval rules hold a quote by amount, discount or margin until someone with permission approves it; they're on the Scale plan.

On the day your client approves the quote. That date drives the due date they see on the link, the ageing in the account statement and when the sale enters your overdue receivables. Terms are chosen on each quote (from due on receipt to Net 90), and the record stores each client's terms.

Yes. You upload a CSV with company, contact, email, phone, tax number, terms and credit limit; if a client already exists, matched by tax number or company name, it's updated instead of duplicated. You can also export the full directory whenever you need it.

Anyone with the Clients permission, the same one that creates and edits records; the rest of the team can view them. Note that the Rep role has that permission by default. If you'd rather only your admin team touch limits and terms, remove it in Settings › Team & roles; inviting more people is available from Professional.

Explore the rest of the product.

Import your directory and give every client their own rules.

Import your clients from CSV in minutes. Free for up to 50 clients.

See what you'll pay

Published pricing, with the fee for every payment in plain view.

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