Cord’s autonomous collections is an AI agent that chases your overdue receivables for you, with a professional tone and without your team lifting a finger. It’s off by default: it only steps in once you enable it for your business.
When it acts
The agent only writes when a quote’s credit terms have actually lapsed. The due date is calculated from approval plus the days of the term (cash, Net 30, or Net 60), with a few days of grace before the first reminder. It never bothers a client who is up to date.
What it does
- Reminder with a real payment link. Every email includes a button that goes straight to paying the exact outstanding amount (card or SPEI, directly to your bank). If you don’t have online payments active, the button points to the public link with your bank transfer details.
- Adaptive tone. The agent adjusts its tone based on days overdue: friendly at first, firmer as time passes.
- Negotiates installments when needed. If the client is several days overdue and can’t pay in full, the agent can agree to a plan of 2 or 3 monthly installments that add up to the exact amount owed (no discounts), automatically creating the payable charges for each one.
How to enable it
Go to Settings → Advanced → AI Agents and turn on autonomous collections. You can disable it at any time.
[!NOTE] By enabling this feature you authorize Cord to contact your clients on your behalf about overdue balances. Make sure you have a legitimate commercial relationship and accurate receivables data. The agent uses AI and its wording may vary.