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Quick links
Cord 101: Getting Started
Set up your corporate account, upload your SAT certificates, and issue your first charge.
Glossary
The translator between engineers and accountants. Understand CFDI PPD vs PUE.
Migrate from Stripe
Guide to export your clients and import your card vault (PCI-DSS).
Dev Portal
Technical docs for the REST API, Webhooks, and UI components.
Explore by category
Payments & Deposits
Quotes
- Approve and reject deals (Customer flow)
- Duplicate or Clone Quotes
- Multi-currency quotes
- Apply discounts or promotions
Invoicing
- Cancelling an invoice with related documents
- Cancel invoices and credit notes
- Client Catalog and Tax ID
- SAT product and unit keys on your invoices
Account & Team
- Update your deposit account
- Configure Two-Factor Authentication (2FA)
- Delete your Cord account
- Change business name or tax ID
Developers
FREQUENTLY ASKED QUESTIONS
Frequently asked questions
It depends on the frequency you pick in Settings > Payments: daily, weekly or monthly payouts, with the minimum delay your country allows. A new account’s first payouts take longer while the initial review completes, and the estimated arrival date for each one is shown in your Payments dashboard.
Go to the Billing section in your portal, find the issued invoice, select 'Options' and click 'Generate Expense (Credit Note)'. Cord will automatically link the parent UUID.
Yes. You pick the selling currency in the editor and your client sees and pays by card in that currency. If your books are in a different one, Cord locks the exchange rate for 30 days when you save the quote, and the invoice states it along with the converted total. SPEI transfer is a Mexican rail and only charges in pesos.
Cord will send automatic reminders based on your account settings, and if you configured late fees, it will calculate them on the overdue balance.
Cord Payments charges a transparent method-specific fee, plus tax. You see and accept it before activation, while customer funds continue to settle directly into your account.
You can find your keys (Test and Live) in Settings > Developers > API Keys. Live keys are available on every plan, including Free — each plan just has a different key limit (Free: 2, Developer: 200).
Can't find what you're looking for?
Advanced technical support is included in all plans. Contact us directly and we will resolve your issue in less than 2 business hours.