Recover your money without damaging relationships
Chasing overdue invoices is awkward for sales teams and consumes valuable admin time. Our AI collections agent does it for you, and only steps in once the credit terms have actually lapsed.
Key benefits:
- Adaptive tone: The AI knows if a client is late for the first time (polite reminder tone) or if they are 60 days overdue (firmer tone).
- A real payment link in every email: When online payments are active, the reminder goes to the exact outstanding amount by card or by reconciled bank transfer: SPEI for Mexican accounts charging in MXN and, in beta, bank transfer with a reference in EUR, GBP and USD.
- Proposes installments, your client decides: If the client can't pay in full, from the days overdue you configure the agent can propose a plan of monthly installments that add up to the exact balance of the quote, with no discounts, up to the maximum you configure (2 to 6; 3 by default). Your client sees the installments, their amounts and their dates from the link in the email, and the plan is only created if they accept it; the proposal expires after 14 days.
- Clear with your client: Every email goes out in your business's name, says it was drafted with artificial intelligence and includes a link to stop receiving collection emails. The agent never writes to a client more than twice every 7 days.
- Full control (opt-in): Autonomous collections is enabled manually per business. You decide when your receivables go to the agent.
How it works
The business enables autonomous collections and defines which receivables it may manage.
Once overdue, the agent sends reminders with the balance and a payable link when available.
From the days overdue you configure, the agent can propose an installment plan, which is only created if the customer accepts it from the link in the email.
Availability and scope
It operates by email and keeps history next to the debt. It can propose 2 to 6 installments, up to the maximum you configure, that add up to the balance of a quote without discounts.
Clear limits
It is opt-in per business and does not decide write-offs, discounts, or legal action. Neither the business nor the agent can accept a plan on behalf of the customer, and the agent never writes to a customer more than twice every 7 days. The payment link appears where an online payment rail is active, either Cord Payments or Mercado Pago.